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Service Advisor

Cambridge
BMW job
Job title Service Advisor Location Cambridge
Reference 10774956
Salary: up to £24,500 per annum plus opportunity to earn OTE of £30,000 however the bonus scheme is uncapped

Full-time

Can you deliver the kind of outstanding service that sets the BMW brand apart?

BMW Group Retail

Working in BMW Group Retail feels different to other careers – in or outside the automotive world. There’s the passion our team have for the Group’s world-famous brands. The collective pride in the quality of our design, technology and engineering. The satisfaction that comes from making every customer interaction memorable. And a sense of excitement about the future and what it holds. This is where to follow a career with the most forward-looking brands in automotive.

Welcome to the future of automotive retail

Our market is changing and so too are our customers. We understand that every customer’s relationship to their vehicle is personal, and that every customer need is different. So we provide service consulting that’s genuinely tailored to the individual. Personalised care ensures satisfaction and builds loyalty – and you’ll be making that happen.

We’ll give you all the tools you need to make every customer experience memorable. And you’ll have all the support and opportunities to make the most of your own future with us.

Your role

You’ll be the link between our customers and the workshop. From welcoming customers, you’ll ensure their smooth journey, from agreeing service or understanding repair requirements to booking in work and presenting the completed job. Along the way, you’ll organise test drives for our Technicians, liaise with our parts team, suggest additional products and services to the customer, and make sure all invoicing is shipshape. It’s all about giving BMW customers peace of mind.

Your profile

We’re looking for previous experience within an automotive aftersales position. Switched on and passionate about automotive, you’ll be someone who can quickly get to grips with processes, BMW products and services.

We’ll expect you to have a good general level of education. If you have the tenacity and commitment to realise your potential, we’ll give you the training to go as far as you can.

Rewards

Your hard work will be rewarded with uncapped bonus scheme, pension scheme, subsidised manufacturer car purchase scheme available to both you and your family, access to use BMW products, access to bespoke training courses at the state of the art BMW Training Academy and a globally recognised BMW accreditation and certification.

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  • Service Advisor, Cambridge, England, United KingdomRemove