BMW Master Technician

Marshall Bournemouth is looking for a BMW Master Technician.

Your role

We are seeking a qualified Master Technician to join Marshall’s BMW and MINI dealership in Bournemouth and assist in providing a high-quality and efficient vehicle service offering for our customers. Working as part of a team and this role offers you the opportunity to put your technical expertise to use and solve complex technical issues whilst gaining new skills and exposure to new vehicle models and methods of working.

Responsibilities:

  • Complete scheduled vehicle servicing in line with manufacturer guidelines
  • Undertake diagnostic activities to identify causes and solutions for customer vehicle issues
  • Conduct electronic visual health checks (HCV) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
  • Liaise directly with customers and service advisors, providing outstanding customer service
  • Ensure vehicle servicing activities are completed in a safe and high-quality manner, in line with both internal and manufacturer requirements
  • Participate in ongoing training and development to ensure product and service knowledge is up to date
  • Contribute to local and companywide process improvements and innovations
  • Mentor and guide apprentice technicians, where applicable

Your profile

To join our team, ideally, you will need to be a Master Technician and qualified with some hands-on experience. In addition to your prior experience, you will be able to demonstrate the following skills:

  • Excellent problem-solving skills and strong attention to detail
  • A strong customer service focus with the ability to communicate technical information to a non-technical audience
  • Outstanding organisation and time management skills with the ability to work to deadlines

Rewards

  • State-of-the-art working environment
  • 31 days of annual leave (including bank holidays)
  • Manufacturer training
  • Career Progression
  • Colleague referral fee up to £2,000
  • Employee wellbeing services
  • Discounted Car Purchase Scheme
  • Discounted Service/Parts/Bodyshop
  • Discounted Shopping Portal
  • Reward and Recognition Scheme
  • Marshall Learning and Development Academy.

Similar searches: BMW, Permanent, Full-time, MINI, Competitive, Technical