Service Advisor
- Retailer
- Balmer Lawn Brockenhurst
- Location
- Brockenhurst
- Starts
- Closes
- Brand
- BMW Motorrad
- Contract Type
- Permanent
- Hours
- Full-time
- Business Area
- Sales / Customer Service
Balmer Lawn Brockenhurst is looking for a Service Advisor.
Your role
You will be joining a brand-new BMW Motorrad Dealership within our Balmer Lawn group, a family-run business based in the heart of the New Forest. As this is a brand-new dealership, it is an exciting opportunity for a dynamic individual to join and work with our retailers throughout the South of England.
Responsibilities and duties:
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Booking in customers and their vehicles for different types of mechanical work.
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Talking customers through any work that is needed to be completed on their vehicle, including costs.
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Taking payments and setting up payment plans.
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Ensuring all technicians, valeters, and drivers are aware of their daily workloads and assisting them in maintaining this.
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Assisting with the ordering of Parts as and when job cards require them.
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Completing and maintaining digital and physical administration.
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Ensuring all customers are warmly welcomed.
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Organising courtesy cars/bikes for customers who are booked in with us.
Hours: Monday to Friday from 8:30 am to 5:30 pm, and every other Saturday from 8:30 am to 12:30 pm.
Your profile
We are looking for someone motivated, target driven, and able to give attention to detail.
Skills and qualifications:
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Proven dealership experience within the Service/Aftersales Team.
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Ideally, BMW/BMW Motorrad experience, but not essential.
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A full driving license (car and/or motorcycle).
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Someone who is customer-focused.
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Someone who is driven.
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Someone who works well in a team, and independently.
Rewards
The Balmer Lawn Group will offer in return:
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22 days holidays, plus bank holidays.
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Pension Scheme contributions.
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BMW training to aid with growth and progression.
Similar searches: Permanent, Full-time, Sales / Customer Service, Competitive, BMW Motorrad