Service Bookings Clerk

Rybrook Wolverhampton is looking for a Service Bookings Clerk.

Your role

The Service Bookings role involves guiding customers through the process of servicing their vehicle, starting with initial booking of their vehicle into the workshop. Delivering high levels of customer service, you will find out their requirements, advise on cost and estimating timescale, and arrange courtesy cars.

Your profile

We are looking for someone who is a confident automotive service advisor/bookings clerk and is used to dealing with customers over the phone. As well as having exceptional customer service skills, the ideal candidate will have the ability to promote our products and services confidently and also accurately book appointments. A solid track record as a dealership service advisor, service booking advisor or service receptionist will be advantageous as will proven experience in using Kerridge, ADP Autoline or CDK Drive.