Sandal Huddersfield is looking for a Retention Manager.
This role provides vital support to our Aftersales departments by increasing the number of Service customers visiting our Retailers, as well as maintaining contact with our existing customers to maintain our relationship. Additionally, by implementing bespoke, effective and measurable campaigns and customer contact activity, the business can look to reactivate the lapsed/lost customer base.
You will be a driven & motivated individual with excellent interpersonal skills. The ideal candidate will have proven retail motor industry experience in either service or sales and must demonstrate that you are prepared to work hard to be able to excel in this demanding role. The ability to plan ahead but be able to adapt to a changing environment is essential. You will also ensure our business potential is maximised and we exceed the expectations of our customers.
Your hard work will be rewarded with a pension scheme, subsidised manufacturer car purchase scheme available to both you and your family, access to use of BMW products and access to training courses at the BMW Training Academy.