Ocean Falmouth is looking for a Service Advisor.
You’ll be the link between our customers and the workshop. From welcoming customers, you’ll ensure their smooth journey, from agreeing service or understanding repair requirements to booking in work and presenting the completed job.
Along the way, you’ll organise test drives for our technicians, liaise with our parts team, suggest additional products and services to the customer, and make sure all invoicing is shipshape. It’s all about giving BMW customers peace of mind.
We’re looking for someone with proven customer service experience and a passion for automotive, you’ll be someone who can quickly get to grips with processes, BMW products and services. If you have the tenacity and commitment to realise your potential, we’ll give you the training to go as far as you can.
Your hard work will be rewarded with a competitive salary and bonus scheme, holiday, pension, staff car purchase scheme for yourself and family and access to training at the BMW Academy.