Assistant Service Manager
Sytner Tamworth is looking for a Assistant Service Manager.
Supporting our Service Manager, you will help manage & lead a strong team of Service Advisors assisting in delighting our customers and getting it right first time. You will provide valuable support & direction for all daily tasks within this fast paced environment.
You will look for ways to improve our processes and customer experience whilst maximising profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales through weekly coaching and our Best Advice Programme.
This is an ideal way of stepping into management before taking on a full service team.
Proven experience in a similar role within the motor industry is essential as well as a strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward.
You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first.
Your hard work will be rewarded with subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introduction reward scheme, discounted gym membership, discounts with popular high street retailers, and access to training courses at the BMW Training Academy.