Reception Host
- Retailer
- Stephen James Ruxley
- Location
- Sidcup
- Salary
- £11,119.68
- Ref
- H200122
- Starts
- Closes
- Brand
- BMW Careers
- Contract Type
- Temporary
- Hours
- Part-time
- Business Area
- Other
Stephen James Ruxley is looking for Reception Host
Your role
As the Receptionist Host you will be the first point of contact responsible for meeting, greeting & assisting all customers who visit the Showroom. You will be attentive to each visitor, quickly understanding their needs and helping to deliver a bespoke customer experience. You will be a brand ambassador and share our excitement for everything MINI and BMW.
The main duties of the role include:
- Friendly, professional, always welcoming, and helpful
- Provide a bespoke attentive customer experience by understanding the customer requirements and managing their visit by directing them to the right department/ person
- Proactive and organised, taking responsibility for general administration.
- To occasionally deal with the telephone overflow by answering calls professionally and taking accurate messages that are given out in a timely, manner
- Manage the customer waiting area by keeping customers updated, offering refreshments, and ensuring they are comfortable and well looked after
- Keep the Showroom and waiting areas tidy and presentable
Your profile
- Friendly, professional, and welcoming with a passion for customer service
- Excellent communication, especially confident face to face and will enjoy customer interaction
- Good organisation and administration skills, with a passion for detail
- Experience in front of house position is desirable
- Must be eligible to work in the UK
Rewards
Your hard work will be rewarded with a company car, 23 days’ annual holiday plus bank holidays, bonus plan, discount schemes with popular high street retailers, Pension scheme & life assurance, Car hire scheme for family, Cycle to work scheme, Discounted servicing and access to training courses at the BMW Training Academy.
Similar searches: BMW Careers, Part-time, Competitive, Temporary, Other