Specialist Cars Tring is looking for a Service Receptionist.
You’ll be the first point of contact for our customers calling or visiting our service department. As well as greeting our guests you will be carrying out a variety of daily administrative and housekeeping tasks relating to ensuring our exacting customer service standards are always met. It’s all about giving BMW customers an excellent first impression.
You will promote excellent customer service by greeting all customers contacting the centre in a professional and courteous manner and in accordance with brand guidelines. You will assist customers dropping off and collecting their cars throughout the day in addition to taking bookings via telephone, email & face to face.
You will have previous proven experience of working in a customer facing role where customer service is a key factor. You will be confident when dealing with the general public and able to adapt your approach to suit a variety of situations. Being a team player is an important attribute and the ability to get along with team mates is key. A positive can do attitude is a must as well as a desire to resolve problems and get results.
Your hard work will be rewarded with a competitive salary package including pension scheme. Full on the job training will be provided on site and access to training courses at the BMW Training Academy. We offer an environment where career minded individuals can thrive and develop to their full potential.