Specialist Cars Tring is looking for a Service Advisor.
You’ll be the primary point of contact for our customers during their service or repair visit. This will involve planning for the following days’ work, including a pre-call. Staying in touch during the appointment providing updates and advice on work required. You will also play a key role in scheduling the work through our team of technicians all the way through to costing & invoicing. Satisfaction calls following appointments is also an important part of the customer service level provided. It’s all about giving our customers a 5 star experience.
You will have previous proven experience of working in a Service Adviser role within the Automotive Industry for at least 3 years. You will be confident when dealing with the general public and able to adapt your approach to suit a variety of situations. Being a team player is an important attribute and the ability to get along with team mates is key. You will be familiar with working in a fast paced environment where attention to detail is vital. A positive can do attitude is a must as well as a desire to resolve problems and get results.
Your hard work will be rewarded with a competitive salary package including pension scheme. Full on the job training will be provided on site and access to training courses at the BMW Training Academy. We offer an environment where career minded individuals can thrive and develop to their full potential.