Warranty Administrator

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Chandlers Worthing is looking for a Warranty Administrator.

Your role

A large part of the Warranty Administrator position involves:

  • Preparing all warranty claims for submission to manufacturer for payment
  • Check and clear weekly statements and query any overdue claim not paid or any discrepancy in payment.
  • Ensuring all documentation falls in line with manufacturer guidelines.
  • Preparing invoices and warranty claims accurately in accordance with manufacturer and departmental standards with regard to claim deals and administration of open time, clockings and job card write-ups.
  • Ensuring repair order documentation is fully and correctly completed and follow warranty and all other admin systems as defined by departmental systems and procedures completing regular and documented self-auditing.
  • Ensuring all policy claims are quickly dealt with and the customer reimbursements are correct.
  • Maintaining high standards of control over displaced material returned to manufacturer
  • Accurately reconciling warranty credits and correctly administer discrepancies and short-falls / rejected claims.

Your profile

The successful candidate for our Warranty Administrator vacancy will have proven experience in a similar role and proven customer service skills.

We expect our new Warranty Administrator to demonstrate some skills that will prove very beneficial in the position, including:

  • Customer awareness.
  • Ability to work to deadlines and targets.
  • Strong teamwork skills.
  • Confident and professional communication skills.
  • Full driving license.


Your hard work will be rewarded with a pension scheme, bonus scheme and access to training courses at the BMW Training Academy.

Similar searches: BMW, Permanent, Full-time, Sales / Customer Service, £0 - £100,000