Digital Sales Advisor
- Retailer
- Stratstone Tyneside
- Location
- Tyneside
- Salary
- Competitive Salary with Excellent Benefits
- Starts
- Closes
- Brand
- BMW
- Contract Type
- Permanent
- Hours
- Full-time
Stratstone Tyneside is looking for a Digital Sales Advisor.
Your role
Working closely with the Digital Sales Controller, you will be highly organised and self-motivated individual who will have proven experience in a target driven environment. You will be ensuring you have fully qualified the customer across a multitude of channels, predominantly through 3rd party enquiries.
As a Digital Sales Advisor, you’ll be responsible for and not limited to;
- Efficiently handling inbound & outbound enquiries via telephone/email/digital methods, ensuring sales opportunities are maximised at all opportunities
- Ensuring an incredible customer experience through qualifying the customer and fully understanding their needs
- Negotiating with customers, overcoming objections and finding solutions to problems quickly and effectively
- Presenting a number of new car options to suit the customer needs and requirements
- Booking dealership appointments, arranging test drives, ordering customer vehicles or passing the lead on to the digital leader to finalise the deal and provide finance quotes
Your profile
- Proven ability to sell in a retail environment and hit targets
- You will be able to prioritise and work to tight deadlines
- You will be able to work independently and also part of an office-based team
- Confident telephone manner with great attention to detail
- IT proficient with the ability to work in different systems at once
Please note - it is a requirement for the successful candidate to become accredited by the Financial Conduct Authority (full training will be provided).
Rewards
Your hard work will be rewarded with a company benefits package and access to training courses at the BMW Training Academy.
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