BMW Expert

Sytner Coventry are looking for a BMW Expert.

Your role

As a BMW Expert, you will be pivotal in finalising the Customer Journey for all our New & Used Car customers, provide exceptional support to our sales team by liaising with customers, overseeing the final preparation and completing the Handover Process (as well as other ad-hoc duties). In this role, you will work closely with the Preparation Manager, Sales Department and many members of the management team. You will be responsible for delivering excellent customer service whilst dealing with customer enquiries in a prompt manner.

BMW Experts work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

Your profile

Proven experience in an customer facing role is advantageous along with proficient IT skills; however, no specific industry experience is required.

We are looking for an individual who is committed to providing excellent customer service and thrive in a busy, high pressurised environment.

Ideally, you will be extremely organised, confident, have great attention to detail and be willing to go that extra mile. The passion to prioritise customer satisfaction at all times is crucial in this role.

Rewards

Your hard work will be rewarded with subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introduction reward scheme, discounted gym membership, discounts with popular high street retailers, and access to training courses at the BMW Training Academy. 


Similar searches: BMW, Permanent, Full-time, Sales / Customer Service, £0 - £100,000