Stephen James Ruxley are looking for a Customer Experience Advisor.
As a BMW Customer Experience Advisor, you will be the first point of contact for customers and will be playing a primary role in helping them identify the correct vehicle to meet their needs and lifestyle. You will be able to talk about everything BMW and demonstrate the unique features and technologies that make owning a BMW an absolute delight.
You will become an expert on every model in the range and will have the ability to keep learning about our products as they develop. Full product and systems training will be provided to enable you to carry your role with confidence and passion.
We’ll provide all the technology and training, and in return we ask you to bring your enthusiasm, passion for customer service and the BMW Brand. You will understand that a positive attitude gets great results, with both colleagues and customers whilst having a natural talent for connecting with people using strong communication and the ability to develop rapport and trust with customers.
You will have proven experience in a customer facing role, either in hospitality, retail, or sales, preferable advising on products. You will also have intermediate IT and MS skills and hold a full valid, clean, (manual) UK Driving Licence.
Your hard work will be rewarded with 23 days’ annual holiday plus bank holidays, discount schemes with popular high street retailers, pension scheme & life assurance, car hire scheme, cycle to work scheme, discounted servicing and access to training courses at the BMW Training Academy.