Inchcape Chelmsford are looking for a Service Advisor.
You’ll be the link between our customers and the workshop. From welcoming customers, you’ll ensure their smooth journey, from agreeing service or understanding repair requirements to booking in work and presenting the completed job. Along the way, you’ll organise test drives for our technicians, liaise with our parts team, suggest additional products and services to the customer, and make sure all invoicing is shipshape. It’s all about giving BMW customers peace of mind.
We’re looking for someone with proven experience in a target driven role and a passion for automotive, you’ll be someone who can quickly get to grips with processes, BMW products and services. You will also have effective communication skills, commitment to delivering customer excellence, a keen eye for detail and strong IT literacy.
Your hard work will be rewarded with vehicle purchase discounts, pension scheme, save as you earn plan, life assurance, discounted gym membership, cycle to work scheme, customer introduction scheme, holiday allowance rising with length of service and access to training courses at the BMW Training Academy.