Service Advisor

Williams Manchester are looking for a Service Advisor.

Your role

You’ll be the link between our customers and the workshop. From welcoming customers, you’ll ensure their smooth journey, from agreeing service or understanding repair requirements to booking in work and presenting the completed job. Along the way, you’ll organise test drives for our technicians, liaise with our parts team, suggest additional products and services to the customer, and make sure all invoicing is shipshape. It’s all about giving BMW customers peace of mind.

Your profile

We’re looking for someone with proven service advisor experience and a passion for automotive, you’ll be someone who can quickly get to grips with processes, BMW products and services.  If you have the tenacity and commitment to realise your potential, we’ll give you the training to go as far as you can.

A full clean driving licence is essential. You will be an excellent communicator with exceptional customer service skills. We will also expect you to be a team player who is continually focused on the needs of the customer, ensuring we deliver exceptional service.

Rewards

Your hard work will be rewarded with 30 days holiday (including bank holidays), pension scheme, and access to training courses at the BMW Training Academy.


Similar searches: BMW, Permanent, Full-time, Sales / Customer Service, £0 - £100,000