Rybrook Worcester are looking for a Service Team Leader/Supervisor
The main responsibilities are to assist the Service Manager in organising service activities to ensure the departments efficient and profitable operation. It will also be your responsibility to ensure all customers are completely satisfied with the service provided.
You will bring us proven experience as a Service Team Leader or Assistant Service Manager within the automotive industry. You will have a passion for customer service and the ability to develop rapport and trust with customers to resolve conflict situations calmly and reasonably. You will be motivated with a proactive approach to customer service and enjoy the challenge of influencing the success of the department.
Proven excellent interpersonal and organisational skills are required for this role as well as strong proven IT literacy.
OneLink and DRIVE experience would also be an advantage.
Your hard work will be rewarded with a pension scheme, subsidised manufacturer car purchase scheme available to both you and your family, access to use of BMW products and access to training courses at the BMW Training Academy.