Stratstone Derby are looking for a Service Supervisor.
As a service supervisor, you will be responsible for opening the service reception to ensure all our customers are looked after. Focused on growing our service and parts performance, you will interact with service customers within the showroom to promote new products and improve customer satisfaction, whilst continuously dealing with all customers in a professional, prompt and courteous manner. You will also be responsible for advising on all technical issues and queries.
You will bring us proven experience in the automotive industry and in customer service, underpinned by a proven track record of high achievement within the aftersales/service arena. As a service supervisor, you will be motivated with a proactive approach to customer service and enjoy the challenge of influencing the success of the service department.
Proven excellent interpersonal and organisational skills are required for this role as well as strong proven IT literacy.
Your hard work will be rewarded with a competitive salary and access to training courses at the BMW Training Academy.