Are you a technician who takes genuine pride in what you do? Welcome to BMW Group Retail.
BMW Group Retail
Working in BMW Group Retail is an altogether different experience to any other career you might have known – in or outside the automotive world. There’s the passion our team have for the Group’s world-famous brands. The collective pride in the quality of our design, technology and engineering. The satisfaction of giving every customer an exceptional experience. And a sense of excitement about the future and what it holds.
Welcome to the future of automotive retail
Your technical knowhow and our state-of-the-art technology – it’s an unbeatable combination. We’re using diagnostic technology in our workshops that’s years ahead of the competition. It makes our lives easier and gets our vehicles back on the road where they belong as quickly as possible.
Don’t worry if the digital world is a bit daunting to you at the moment – with the industry-leading training on offer at BMW Group retail you’ll soon be up to speed. We’ll also make sure you get the support and opportunities to make the most of your future with us.
As a workshop controller you will be instrumental in the success of our aftersales department ensuring the workshop runs smoothly and efficiently.
You will calculate and manage the use of workshop resources effectively, motivating and monitoring staff to drive a first-class workshop performance and total customer care. As a workshop controller you will allocate work to the technicians based on the mix of skills and resource available within the required time frame.
You will possess technical knowledge gained in the retail motor industry, as well as previous proven management experience in a similar role. We would also consider a technician looking to progress. As a target-orientated team player, your good time management, multi-tasking skills along with passion, drive and determination to deliver a first-class financial result side by side with industry leading customer experience will set you apart from the rest. A full driving licence is essential.
Your hard work will be rewarded with a pension scheme, access to bespoke training courses at the state-of- the-art BMW Training Academy and BMW accreditation and certification.