Parts Advisor

Cotswold Motor Group Cheltenham is looking for a Parts Advisor.

Your role

You will be welcomed into a friendly, motivated and highly successful team.

This varied role will see you interacting with customers both face-to-face and over the phone. You will be responsible for building lasting relationships with both new and existing customers, while ensuring you maximise sales and retention.

Duties Include:

• Handling customers enquires, face to face, email and online
• Taking calls and handling customer queries
• Raising invoices
• Stock checking and replenishment
• Picking parts for delivery or collection
• Maintain updated displays at all times as per requirements
• Assist in ordering and delivering parts to technicians

The working hours are 42 hours, Monday to Friday with a Saturday on rota.

Your profile

The successful candidate will have a proven track record as a parts advisor, have excellent communication skills and an eye for detail.

If you are driven, dedicated to delivering an exceptional customer experience and have a passion for working within a premium brand then this is a fantastic opportunity to develop your career.

Rewards

• 32 days annual leave pro rata for part-time employees (inclusive of bank holidays)
• BMW Academy Training
• Health & Wellbeing benefits
• Life Assurance
• Employee Recognition Program
• Staff Discounts
• Employee Benefits including discounts on retailers, restaurants & cinemas
• Referral Programme
• Company Social Events
• Pension Scheme
• Cycle to work Scheme
• Long Service Award
• In-house, manufacturer-accredited training & professional training