- Retailer
- Group1 Stansted
- Location
- Stanstead
- Salary
- Highly Competitive
- Starts
- Closes
- Brand
- BMW Careers, MINI Careers
- Contract Type
- Permanent
- Hours
- Full-time
- Business Area
- Sales / Customer Service
Group1 Stansted is looking for a Sales Associate.
Your role
Working with world-class brands as a Sales Associate/Trainee you’ll have the drive to deliver outstanding and trusted experiences for our customers.
As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands.
What you will be doing?
- Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle.
- Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database.
- Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions.
- Recommend suitable add-on products that align with customer needs and preferences.
- Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up.
- Deliver outstanding customer service that fosters loyalty and encourages referrals.
Your profile
Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.
- Full UK Driving Licence.
- Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships.
- Ability to deliver first-class customer service with energy and enthusiasm.
- A genuine interest in helping customers and contributing to the team’s success.
- Strong organisational skills with the ability to meet deadlines, with excellent attention to detail.
- Exceptional listening and communication skills, focused on understanding customer needs.
Rewards
There are many great reasons to join the Group1 Automotive team, including the following industry-leading benefits package:
- Enrolled on our aftersales academy
- Accelerated training pathways and manufacturer training.
- State of the art facilities with modern automotive technology.
- Family friendly benefits such as enhanced Paternity & Maternity leave.
- Long Service holiday rewards that increase with your length of service.
- Paid day off for your birthday.
Similar searches: BMW Careers, Permanent, Full-time, Sales / Customer Service, MINI Careers, Competitive