Service Advisor

Berry Thames Ditton is looking for a BMW Service Advisor.

Your role

It’s important to understand that the Service Advisor position is not a ‘sales’ role. You’ll be the link between our customers and the workshop. From welcoming customers, you’ll ensure their smooth journey, from agreeing on a service or understanding repair requirements to booking work and presenting the completed job. Along the way, you’ll organise test drives for our Technicians, liaise with our parts team, suggest additional products and services to the customer, and ensure all invoicing is shipshape. It’s all about giving BMW customers peace of mind.

Your profile

We’re looking for someone with proven service advisor experience and a passion for automotive. You’ll be someone who can quickly get to grips with processes, BMW products and services.  If you have the tenacity and commitment to realise your potential, we’ll train you to go as far as possible.

Rewards

Your hard work will be rewarded with a pension scheme, a subsidised manufacturer car purchase scheme available to you and your family, access to the use of BMW products, access to bespoke training courses at the state-of-the-art BMW Training Academy and BMW accreditation and certification.