Showroom Host

Marshall Bournemouth is looking for a Showroom Host.

Your role

As the Receptionist/Showroom host, you are the first person to greet our customers and visitors, providing a warm welcome as they enter the dealership. You will be based on reception, and will be taking inbound calls, transferring calls, speaking to customers, and supporting the dealership with any administration duties as required.

Key Responsibilities:

• Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member
• Take phone calls and respond to queries as appropriate, transferring to the correct individual or team
• Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked
• Deal with incoming and outgoing mail and deliveries
• Assist with administrative tasks as required

Your profile

• You will have previous customer service experience, ideally within a professional, customer facing environment although this is not essential
• You will be confident talking to customers in a professional manner both on the telephone and face to face, ensuring they have a great experience in our dealership
• You will have good IT skills and be happy to support with administration duties
•  You will be a self-starter, organised and someone who takes pride in what they do

Rewards

25 days annual leave plus bank holidays, life assurance and pension scheme, discounted car purchase scheme, servicing and bodyshop services, discounted shopping portal and more.