BMW Service Advisor

Save
You need to sign in or
create an account to save a job.

Group1 Kentish Town is looking for a BMW Service Advisor.

Your role

The successful candidate for our Service Advisor position will have previous experience in a similar role and proven customer service skills.

You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product.  A large part of the Service Advisor position involves:

  • Meeting and greeting customers in a friendly and courteous manner throughout the day.
  • Booking vehicles into the technical workshop.
  • Liaising with the technical workshop to keep track of the vehicles’ progress and ensuring the vehicle is ready at the promised time.
  • Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
  • Maintaining thorough product knowledge and updating your knowledge through manufacturer-led training.
  • Adopting a sales approach regarding upsell.
  • Maintaining good housekeeping standards and orderly administration of your work.

Your profile

If you think you’ve got what it takes and meet the criteria below, then please apply!

  • Full UK Driving Licence
  • Motor Industry experience is preferable
  • Happy to work independently and as part of a team
  • Ability to work to timescales effectively, with a keen eye for detail

Rewards

There are many great reasons to join the Group 1 Automotive team, including the following industry-leading benefits package:

  • Competitive salary with uncapped earnings potential up to £35,000 OTE
  • Enrolled on our aftersales academy
  • Accelerated training pathways and manufacturer training
  • State of the art facilities with modern automotive technology
  • Part time and term time flexible working available
  • Family friendly benefits such as enhanced Paternity & Maternity leave
  • Long Service holiday rewards that increase with your length of service
  • Paid day off for your birthday

Similar searches: BMW Careers, Permanent, Full-time, Sales / Customer Service, Competitive