Aftersales Manager

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Jardine Milton Keynes is looking for an Aftersales Manager.

Your role

Looking for a new challenge? Are you passionate about people and thrive on finding solutions efficiently and effectively? We have a rare opportunity to lead the aftersales operation within our high-performing BMW/MINI dealership in Milton Keynes. 

Aftersales Managers within BMW play a critical role in ensuring our customers receive an exceptional level of service from both front of house/workshop and everything in between. You will support in driving a collaborative culture amongst our colleagues. We will empower, support, and give you all the tools you need to thrive in an exciting environment where your role is vital to our success. 

You will have experience in managing and driving performance within a large aftersales operation. Within this role, you will oversee Service, Parts, and cosmetics managing circa 55 headcounts.

Your profile

  • A positive, can-do attitude and willingness to collaborate with other departments to overcome challenges and solve problems quickly.
  • A proven track record of continuous improvements to processes within a premium or luxury brand.
  • Communication - we need you to be comfortable liaising with stakeholders at every level of the business.
  • Motivational Leadership to all of our aftersales colleagues, taking responsibility for performance and our colleagues professional development.

Rewards

  • We grow our own talent! We provide you with all the training and development opportunities you will need to succeed. 
  • Everyone is welcome! We’re committed to building a truly inclusive culture and diverse workforce. We want you to be yourself at work – and thrive. 
  • We have a generous benefits including: 33 days holiday (including bank holidays), Birthday off (we like to celebrate!) great pension, company car, generous commission schemes, reward savings, and much more – a whole A4 page to be exact! 
  • When we say we care about your wellbeing, we mean it. You’ll have access to mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting). 

 


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