Parts Manager

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Inchcape BMW Reading is looking for a Parts Manager.

Your role

The role of the Parts Manager is to control the sourcing and supply of vehicle parts to achieve parts volumes and profit objectives.

Main Responsibilities

  • Establish realistic and achievable targets for the department
  • Take steps to manage stock inventories and authorise requisitions to the agree levels.
  • Promote the Parts Department facilities and services by various means to maintain and increase sales to customers through workshop, retail and trade outlets.
  • Take actions to sustain and enhance levels of customer satisfaction
  • Respond promptly to any customer complaints and ensure timely and correct resolution.
  • Monitor back orders daily to ensure delivery is received as quickly as possible.
  • Liaise with Service Manager to ensure close co-operation for supply of parts for servicing work and special service promotions.
  • Work with team to develop understanding and implementation of customer focussed environment
  • Check the maintenance and condition of the parts department premises, and equipment, ensuring that these comply with established procedures and spending limits.
  • Regularly review stock obsolescence programme in line with Company procedures.
  • Ensure regular stock check routines are adhered to.
  • Liaise with manufacturer over Parts Discrepancy Report
  • Control stock checks in line with Company procedures
  • Ensure efficient systems for locating parts.
  • Recruit, coach and appraise team to ensure they are operating to full potential.
  • Agree clear targets and ensure all team members are clear on their responsibilities
  • Ensure Company HR policies are following correctly
  • Develop Department’s potential through understanding of market trends and opportunities.
  • Regularly review part accessory displays.
  • Maintain sound and competitive pricing structures.
  • Ensure that company standards are followed in relation to control of funds, remised, vehicles, and other company resources. 
  • Ensure that steps are taken to ensure safe working processes are followed and provision of H&S legislation are complied with.

Basic Salary up to £36,750pa, OTE Up to £45,000, 45 hours a week.

Your profile

  • Demonstrable success of running a Parts Department with similar inventory levels
  • Experience of preparing and managing departmental budgets
  • Previous experience in a managerial or supervisory role for a team
  • Sound knowledge of the automotive industry
  • Exposure to stock checking routines and process/audit requirements
  • Able to communicate clearly in writing and verbally
  • Able to influence and persuade
  • Able to motivate a team of people
  • Strong commercial awareness
  • Personally well organised and works to high standards
  • Logical approach to planning


Parts Managers will receive a competitive base salary, we also offer great benefits including:

  • Annual Leave - A minimum of 33 days annual leave (including bank holidays), increasing with long service.
  • Family Friendly - Enhanced family friendly policies, giving you more time to spend with your family.
  • Vehicle purchase discounts – There are plenty ways that you & your family can Drive with Us at Inchcape, from vehicle discounts to service offers. Own your dream car for less.
  • A pension that pays – Our flexible pension scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis
  • Save as you earn plan- reap the rewards of Inchcape’s success and effortlessly grow your savings. Save every month for a set period in order to buy Inchcape shares at a discounted price.
  • Life Assurance – we give you the peace of mind when you need it most
  • Health Shield Cash Plan – Supporting your health and your wallet, this benefit reimburses you the cost of everyday health care from prescriptions to dental work.
  • Employee Discounts with The Showroom – make your salary go further with the discounts and cashback offers available at over 1000 retailers.
  • Discount Gym membership – keep fit with our big brand gym & fitness offers.
  • Cycle to work scheme – get a new bike, equipment or both.
  • Employee Assistance Programme – We take employee wellbeing seriously at Inchcape, we offer a programme to support all our colleagues and families with whatever challenges they may face at work or at home 24/7 365 days a year.
  • Customer Introduction Reward – refer someone to buy a car from us and we’ll pop some extra cash in your pay check.
  • Great career development – Receive industry leading training from the brand you represent whilst you develop your skills with the Inchcape training team.

Similar searches: BMW, Permanent, Full-time, Managerial, £40,000 - £49,999