Parts Advisor

Cotswold Cheltenham is looking for a Parts Advisor.

Your role

You will be welcomed into a friendly, motivated, and highly successful team.

This varied role will see you interacting with customers face-to-face and over the phone. You will be responsible for building lasting relationships with new and existing customers and ensuring sales and retention.

Duties Include:

  • Handling customers enquires, face to face, email and online
  • Taking calls and handling customer queries
  • Raising invoices
  • Stock checking and replenishment
  • Picking parts for delivery or collection
  • Maintain updated displays at all times as per requirements
  • Assist in ordering and delivering parts to technicians

Working Hours: 41 Hours Monday to Friday with a rota on Saturday. Salary: £26,225 + Uncapped Overachievement Bonus.

Your profile

If you are driven, dedicated to delivering an exceptional customer experience and have a passion for working within a premium brand then this is a fantastic opportunity to develop your career.

The successful candidate will have a proven track record as a parts advisor, have excellent communication skills and an eye for detail.


  • 32 days annual leave pro rata for part-time employees (inclusive of bank holidays)
  • BMW Academy Training
  • Health & Wellbeing benefits
  • Life Assurance
  • Employee Recognition Program
  • Employee Car Scheme
  • Staff Discounts
  • Employee Benefits including discounts on retailers, restaurants & cinemas
  • Referral Programme
  • Company Social Events
  • Pension Scheme
  • Cycle to work Scheme
  • Long Service Award
  • In-house, manufacturer-accredited training & professional training

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