Parts Advisor

Inchcape Norwich is looking for a Parts Advisor. 

Your role 

As a Trade Parts Advisor, you will be a key part of the Retail Centre. As a Trade Parts Advisor, you will have excellent communication and organisational skills in order to deal with customers face-to-face or over the phone.

Main Responsibilities

A Trade Parts Advisor will need to ensure that walk-in and telephone customers are promptly dealt with, and deliver on sales targets. They are meticulous with the administration of the parts department and check stock levels and deliveries. As a Trade Parts Advisor, you will always be delivering an incredible experience to all, whether internal or external customers.

Alongside your customer-first attitude, you will maximise sales, maintain customer retention and over-achieve targets. Passion for the product and delivering incredible customer service will be evident in everything you do.

Basic Salary £24,467.20, OTE £36,467.20, 45 hours.

Your profile

To be a success in this role, you will have:

• Effective communication skills
• Commitment to delivering customer excellence
• A good standard of verbal and numerical reasoning
• A keen eye for detail
• Previous experience in a target driven role
• Core skills in computing are essential, including web systems, email and use of excel
• Experience with Kerridge an advantage
• A full, clean driving license is essential as the role includes van delivery

Inchcape is a leading independent global automotive distributor and retailer. We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staff to ensure you and your car receive the best possible attention.

OUR VISION: To be the world’s most trusted automotive Distributor.

Inchcape is ambitious! We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent.