Contact Centre Telephonist

Rybrook Shrewsbury is looking for a Contact Centre Telephonist.

Your role

This is a new Group Role for a confident individual to work closely with our Sales Teams to increase our customer retention. This involves contacting our customers who have owned our product and maybe looking to change in the near future. This role is also responsible for distributing all sales and aftersales leads which are generated through the internet to make sure they are contacted in a timely and professional manner. 

Your profile

The ideal applicant will have a mature outgoing nature and will be able to converse with our customers on a professional level and convert prospects into appointments by identifying any additional business opportunities along the way. You must understand the importance of offering outstanding customer service, have the ability to be calm under pressure and be well organised with a friendly manner

Hours : Saturday 9:00 - 5:00, Sunday 11:00 - 4:00, either Friday 9:00-6:00 or Monday 9:00-6:00

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